Wb52 Privacy Policy

Welcome to wb52. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") explains how wb52 collects your personal information, the purposes for which it is used, and how it is kept secure.

By using the wb52 website or mobile app, you agree to this Privacy Policy. Please read it carefully before using our services. If any part is unclear, feel free to reach out to our support team.

This Privacy Policy governs our Terms and Conditions and Responsible Gaming These should be read alongside this policy. Together, these three documents form the complete user agreement with wb52.

Wb52 collects two types of information — what you provide directly and what is collected automatically while you use the platform.

Wb52 only collects information that is genuinely necessary to provide its services. We do not collect unnecessary or excessive data.

Wb52 uses your information for the following purposes, each of which has a lawful basis:

• Account management: To create, verify, and maintain your wb52 account.
• Payment Processing: To process deposits, withdrawals, and other financial transactions.
• KYC verification: To verify your identity and keep your account secure.
• Customer Support: To resolve your complaints, questions, and issues.
• Bonuses & Promotions: To provide relevant offers based on your gaming preferences.
• Fraud Prevention: To maintain account security and detect suspicious activity.
• Legal obligations: To meet Anti-Money Laundering (AML) requirements and other regulatory obligations.
• Service Improvement: To analyze user experience and improve the platform.

Wb52 never sells your personal information to third parties or shares it for advertising purposes. Every use of your data has a clear and legitimate reason behind it.

Wb52 may share limited information in specific circumstances in accordance with your privacy policy. The following outlines who that information may be shared with and why:

• Payment Providers: Mobile Banking, Nagad, Rocket, and other payment gateways — used solely to complete transactions.
• Game Providers: Pragmatic Play, PG Soft, Evolution Gaming — solely to ensure game services.
• Identity Verification Services: With authorized third parties to complete the KYC process.
• Law enforcement authorities: Based on a lawful order or legal requirement.
• Regulatory Authority: For licensing and compliance reporting.

Wb52's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

You can disable cookies from your browser settings. Please note, however, that disabling essential cookies may prevent some key features of wb52 from working properly.

Wb52 follows the highest industry standards to protect your information. Our multi-layered security system ensures your data remains protected at all times.

• 256-bit SSL Encryption: All data transmissions are carried out through encrypted channels.
• Two-Factor Authentication (2FA): Additional security layers can be added to your account.
• Firewall Protection: Advanced firewall protection against DDoS attacks and unauthorized access.
• Regular Security Audits: Independent security experts regularly audit our systems.
• Data Masking: Sensitive data (such as card numbers) is masked when stored.
• Restricted Access: Only authorized wb52 staff can access sensitive information.

Wb52 retains your information only for as long as necessary. Retention periods vary depending on the type of data:

• Active Account Data: Full data is retained for the duration the account remains active.
• Financial transaction records: Minimum 5 years due to legal obligations.
• KYC documents: For a minimum of 3 years after account closure.
• Gaming Logs: Up to 12 months (for dispute resolution).
• Support Conversations: Up to 2 years.

Once the defined retention period expires, wb52 securely deletes or anonymizes your data so that you can no longer be identified.

As a wb52 user, you have several important rights regarding your personal information. We respect these rights and act on them as promptly as possible.

Wb52 does not knowingly collect personal information from anyone under the age of 18. Our services are for adults only. Age verification is mandatory during registration.

If a parent or guardian believes their minor child has created an account on wb52, please notify our support team immediately. We will promptly close the account and delete all associated data.

Wb52 may update this Privacy Policy from time to time. Changes may occur due to legal updates, new services, or security improvements.

• For significant changes, advance notice will be sent to your registered email address.
• For minor changes, only the updated date on this page will be revised.
• Continued use of wb52 after any changes will be considered acceptance of the updated policy.

We recommend reviewing this page regularly to stay up to date with the latest policy.

If you have any questions or concerns about our Privacy Policy, please contact wb52's data protection team. We respond in English and typically reply within 24–48 hours.